Privacy Policy
Introduction
At Tiramai AI (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal data and enterprise intelligence. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website (tiramai.ai) and our AI orchestration platform.
Information We Collect
We collect the following types of information:
- Account Information: Name, business email address, phone number, and company details provided during registration or demo requests.
- Usage Data: Information on how you interact with the Platform, including log data, IP addresses, browser type, and feature usage to help us optimize performance.
- Customer Input Data: Data, documents, and knowledge bases you connect to the Platform to utilize our AI agents. This data is processed strictly according to your instructions.
How We Use Your Information
We use your data for the following purposes:
- Service Delivery: To provide, operate, and maintain the Platform, including orchestrating multi-agent workflows.
- Improvement: To analyze usage trends and improve the accuracy of our domain-tuned models (strictly within your specific instance unless authorized otherwise).
- Communication: To send you updates, security alerts, and support messages.
- Security: To detect, prevent, and address technical issues and unauthorized access.
Data Protection and AI Governance
Tiramai AI employs “Responsible AI Governance” frameworks to ensure data privacy:
- Encryption: All data is encrypted in transit and at rest.
- Isolation: Enterprise data is logically isolated. We do not use your proprietary Customer Data to train our base foundational models shared with other clients.
- Access Control: Access to your data is restricted to authorized personnel and the specific AI agents required to fulfill your workflows.
Sharing of Information
We do not sell your personal data. We may share information with:
- Service Providers: Third-party vendors who assist with cloud hosting (e.g., AWS, Azure) and analytics, bound by strict confidentiality agreements.
- Legal Requirements: If required by law or in response to valid requests by public authorities.
Data Retention
We retain your personal information and Customer Data only for as long as is necessary for the purposes set out in this Privacy Policy. Upon termination of your account, you may request the deletion of your data from our active systems.
Your Data Rights
Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal data. To exercise these rights, please contact our privacy team.
Third-Party Links
Our Platform may contain links to third-party websites or services. We are not responsible for the content or privacy practices of these third parties.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: contact@tiramai.ai
Website: www.tiramai.ai/contact-us
